Trust and safety
Report abuse
If a website, email or app we host is being used for something harmful, tell us. We read every report.
What to report
- Spam or unwanted bulk email sent from an address or domain we host
- Phishing: a site or email pretending to be someone else to get passwords, payments or personal details
- Malware, or a site that looks hacked
- Illegal content, harassment or threats
- Copyright or trademark problems, such as photos or text used without permission
- A security problem you've found in one of our systems
Send a report
You can report anonymously. If someone is in immediate danger, call 911 first.
Or email us
For spam or phishing, email is often better, because you can forward the message as an attachment with its full headers. Send it to abuse@soluneawebdesign.com along with the web address or sender, and what's wrong.
What happens next
We look at every report as soon as we can. If we confirm a problem, we may take the content down, suspend the site or email account, and contact the customer responsible, as our Terms of Service allow. We may not be able to tell you exactly what we did, to protect everyone's privacy. We'll handle the information in your report as described in our Privacy Policy.
Not a Solunea customer?
We can only act on sites, email and apps we host. If you're not sure who hosts a site, send the report anyway and we'll tell you if it isn't ours.